Mail managers are invaluable professionals who are responsible for managing an organization’s mailroom. This includes organizing, sorting and distributing incoming and outgoing mail, as well as other materials.
The daily tasks of a mail manager include sorting and delivering incoming mail, metering and preparing outgoing mail, and collating and distributing materials. Responsible mail managers also be familiar with the postal regulations and the different types of mail services available, such as express mail and bulk mail. They must also be able to identify and properly process mail that requires special handling, such as certified or registered mail.
Image Source : Google
In addition to its daily tasks, mail managers are also responsible for managing the mailroom budget and overseeing the purchasing of mailroom supplies, such as mail trays, envelopes, and postage meters. They often also serve as the liaison between the mailroom and other departments within the organization, coordinating mail deliveries, pick-ups, and other services.
Mail managers must be very organized and detail-oriented, as they are responsible for ensuring that all mail is processed and delivered in a timely and accurate manner. They must also have excellent customer service and communication skills, as they are often the main point of contact for customers and vendors.
Mail managers must also be proficient in basic computer applications, such as word processing and spreadsheet software, in order to create reports and track mailroom activity. They must be able to quickly respond to customer inquiries, process requests, and provide problem-solving solutions.
Mail managers must also possess strong leadership skills in order to effectively supervise mailroom personnel, motivate and inspire employees, and ensure that mailroom operations are running smoothly and efficiently.